Assessment & admissions

 Our admissions process is simple, confidential, and straightforward. It is guided by our expert admissions specialists who are available to help you navigate your treatment options. We use the admissions process described below to determine the level of care that is right for you and set your treatment plan into motion. 

 When you call, our admissions team will gather information to better understand your treatment needs and circumstances. During this call, we may ask about your substance abuse and mental health history and treatment. This may include current addiction treatment history, family history, any medications you’re currently taking, and we may also collect information about your health insurance, if you have it. At this time, you are also encouraged to ask questions about our treatment programs, facilities, and staff members. We are happy to answer any questions you have! 

 If you’d like to use your insurance benefits to pay for treatment, we will contact your insurance company on your behalf to verify your benefits and make sure you get the maximum amount of coverage available under your plan. If you don’t have health insurance or you’d prefer to explore other payment options, our staff is available to do so. 

 We take your commitment seriously. Once we have collected some information from you, we will provide a recommendation for the type of treatment program that best fits your needs and coordinate the details of your admission. Our staff will work closely with you and your loved ones to schedule a date and time for your admission to the program. 

• Your picture ID
• Your insurance card
• All medications that you are prescribed in the original containers
• About 5 days worth of clothes
• Basic toiletries you may need (soap, conditioner, shampoo, cosmetics, etc.
• Electric and disposable razors are permitted
• Cell phones, debit or credit cards, and any money over $20 will be kept in our safe. Money will be available to be signed out for trips to the store or other outings.
• We have house phones that clients may use to contact family and loved ones in the evenings while in treatment.

• Non-prescription medications, vitamins, herbs, or nutritional supplements
• Excessive or expensive jewelry
• Electronic equipment
• Hair clippers or hair dye
• Shoe polish, detergent, air freshener, or bleach
• Glass items
• Straight razors, razor-blades, pocket knives, blades of any kind
• Aerosol products, including deodorant and hairspray
• Products containing alcohol such as mouthwash, hand sanitizer, aftershave, facial toner, or perfume
• Food
• Illegal substances or mood-altering drugs
• Firearms and/or supplies

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.